Feedback versus action steps

We name a problem AND our best idea for a solution to it. As someone who is reading through the feedback from con the first is always super helpful and the second rarely is. Instead, I suggest this – name the problem and if you are asked, then offer what you think the solution can be. I do it too when I’m not thinking all the way through stuff. It’s really easy to sit back and backseat drive/armchair quarterback.
 
When I was in the SCA I heard a very wise thing from a marshall (the safety monitor for fighters). You know 100% of your experience. You know 10% of the experience of the other guy of the bout you just had. The marshall knows 10% of that. And the people watching the bout knows 10% of that. [This comes up a lot when the people watching want to argue about a call that a fighter or a marshall made about the fairness of a hit or the outcome of a fight.]
 
There are a lot of really good comments in those feedback forms. Information I, and the rest of the conference staff can use to make con better next year. There are maybe two solutions, as written, that can be implemented. Keep that in mind. I haven’t met anyone that liked being told how to fix something instead of collaborating on solving a problem.

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